You can arrange a consultation by contacting us online, calling reception or on the NHS APP.
Telephone consultations -A clinician will call you in a given time window
Online consultations -The clinician can text you in response to your query
Video consultations -A clinician with send you a link to join them for a video consultation
Face to Face consultations -A clinician will see you at the surgery if there is a clinical need. If a face to face consultation is your preference, we will try to accommodate this within the restrictions in place to reduce the spread of COVID 19 infection.
Please make your preference clear when submitting the online form
There is one simple form to fill out and we will get back to you in 1 working day. Click here to begin.
Please note that due to clinical safety, the ONLINE SERVICE is open 8am - 6pm MONDAY TO THURSDAY and 8am – 3pm on a FRIDAY.
If your enquiry is urgent, please call outside of these times
Please make sure you are a patient of Putneymead Group Medical Practice before submitting your MEDICAL QUERY.
Performance and Efficiency since January 2022
DIRECT BOOKING THROUGH APP (Patient Access) This is available for non- GP appointments:
♦ Blood tests ♦ Cervical smears ♦ Counselling
How do I download the App? PATIENT ACCESS
CONTACT THE RECEPTION TEAM:
Call 020 8788 0686 if your problem urgent or you are unable to complete the online form. Please be aware that we have a high volume of calls. Using the online form, if you are able means that the phonelines are available for those in most need or those unable to access to digital technology.
ONLINE CONTACT SYSTEM
- (NEW) PUTNEYMEAD TOTAL TRIAGE
- Appointment booking system
- Make Requests using the NHS App
- Who to see?
- What days of the week do clinicians have regular clinics?
- What information do patients submit?
- Performance and Efficiency
- How to send your GP a photo
- Have a Video Consultation with your GP
- My GP has Sent me a document via text
- My GP has asked me to respond to a text/send them a photo
- Patient Access
- NHS App (Full Record Access)
- Home Visits
- Keep it or Cancel it
- Practice Information
- Repeat Prescription
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