Ordering a repeat prescription

Due to high demand on the service, if you are requesting a medication that is not part of your regular medication list and you are not requiring it for safety reasons in the next 3 days, please submit your request via the website or the prescription box at Reception.


two patients on a computer

patient access logo

Order your repeat prescription online at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.

Sign into Patient Access


Problems ordering your prescription online?  

Use the Patient Access Support Centre before you call us.


Repeat Prescriptions

You can use this service for requesting what is on your repeat medication list (shown on the the right hand side of your script).

  • Please note that we do not take requests for scripts over the phone or via email.
  • Please note that for medical safety reasons the oral contraceptive pill & anti-depressant requests will not be processed via our website. 
  • If you require an URGENT prescription for the oral contraceptive pill repeat or your antidepressant, please book a telephone appointment with a GP.

For other repeat medication requests, please allow 3 working days for us to process your request. If you are collecting from the practice, please allow about 4-5 days, if you are ordering via a pharmacy collection service.

prescription bag

There are several ways to obtain a repeat prescription:

  • If you keep the right hand page of your original prescription, you can tick the required items and drop it in to the repeat prescription box at reception.
  • You can also complete a ‘repeat prescription’ slip at reception or fax us a request (see the ‘Contact Us’ section for fax number).
  • Alternatively, you can request a repeat prescription on-line through the link at the top of this page. The registration process for this service is secure and quick. 

You can also post us your request but if you want your prescription returned to you by post, please provide a stamped addressed envelope.

Finally, we have a daily collection service for some of the local chemists in Putney and Roehampton. Your chemist or the reception team will be able to advise you further.

Please remember for us to continue issuing certain repeat medications, we need to see you from time to time for a check up. You will need an annual review if you have medication for blood pressure, diabetes, epilepsy, HRT, COPD, thyroid problems and a number of other chronic conditions.

Please allow 72 hours (3 working days), excluding weekends and Bank Holidays, for your request to be processed.

Any problems, please telephone the surgery.