Test Results

How do I get my results?

We strongly recommend our patients register for Patient Access or NHS App to view test results online. The Clinician who has reviewed the results will make a comment about whether any action is required. Alternatively, we would ask that you use our online contact form to submit an admin query to check your test results.

Once a doctor has reviewed your test results, you can view them:

• Contact us online
• in your NHS account (through the NHS website or NHS App)
• in your online services account
• phone on 020 8788 0686 or visit us between 10am to 4pm

The practice will only contact you about results that require action. We ask that you check your test results according to the timescales below;

• Urine samples: 7 days
• Blood tests, Swab tests and Stool samples: 7 days
• X-Ray results: 7 days
• Ultrasound scans: 10 days
• Smear tests: 3 weeks
• Nail clippings: 3 weeks

What can the receptionist tell me?

The receptionists are only able to give limited information about test results, depending on what the clinician will have noted when they were received. If the clinician has commented that they are normal, the receptionist can tell you this. If the result is abnormal or requires further action the receptionist can book a follow up appointment with the clinician who requested the test.

What if there is a problem?

If there is a test result that requires urgent action, the practice will try and get in touch with you. Initially this would be by telephone, otherwise by text message or letter. If routine action is required, we will wait for you to contact the Practice and if you have not contacted us within a certain time we will contact you to arrange appropriate follow up.

How do I get my hospital test results?

Results are not automatically forwarded to the practice if they have been requested by a hospital clinician. It may not be appropriate for the clinicians at the practice to be interpreting hospital tests. Please call the hospital clinic that organised the test to follow up the results.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.