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updated at 11:29am on 26/04/2024

by V Diamond gave Putneymead Group Medical Practice a rating of 5 stars

Phenomenal service

I have been bowled over by the wonderful service given by Putneymead. I've had to use the new triage system (putting a message on their form on their website) three times in the past month about concerns about an elderly parent. The response back, usually within the hour, has facilitated a face to face appointment on the same day. That's wonderful. Considering all the constant negative news about the NHS and GPs, I find Putneymead goes above and beyond to help their patients whenever they can. Yes, it's a change from the old days when you could ring and get to see the GP you wanted to see when you wanted to see them, but this system seems to be working well, and we, as a family, are so pleased to have Putneymead on our doorstep. Thank you all at Putneymead.

Visited in February 2024, Posted on 14 February 2024

by Anonymous Rated 4 stars out of 5

Great gp within walking distance from campus

I an trying to review the student medical centre on campus.
The phone is always answered so quickly and appointments available within 2/3 days
Confirmation is texted as soon as appointment is booked
Only downside is it opens at 9, is it possible it opens at 8am or 8.30 please in future?

Visited in January 2024, Posted on 13 January 2024

by Anonymous Rated 5 stars out of 5

Great Service

A really professional and quick service. The staff have been really kind and accommodating and very helpful. Would highly recommend and am very thankful

Visited in October 2023, Posted on 31 October 2023

by Rated 5 stars out of 5 by Anonymous

excellent customer service

the receptionists are always so helpful and hard working trying their best to help each patient !i mean going above and beyond

Visited in August 2023, Posted on 04 August 2023