Reviews

Caring and thorough GPs, nurses and staff

I want to express my deep appreciation for the care I’ve received from Dr. today 4/4/25 and the wider team. After years of unexplained symptoms and confusion, Dr.'s thoroughness, compassion, and determination have finally put me on the path toward understanding what’s wrong—and how to treat it.

Thanks to her care, holistic view and organising and ordering the right tests and taking my symptoms seriously, we will able to start dealing w my dioxin poisoning. Thanks to Putneymead and the Dr today, I feel like I’m moving in the right direction. It’s been a long, difficult road, but her care has made all the difference and I'm hopeful for the future.

I’ve also had support from nurses and staff who have treated me with kindness and professionalism at every step. The consistency and quality of care I’ve experienced here has been a true lifeline.

Thank you all for listening, caring, and helping me find answers.

Visited in April 2025, Posted on 04 April 2025

A seamless and excellent service

After having a fall, I was initially advised to go to A and E but on further investigation the surgery suggested I come in. I was seen extremely promptly - and everybody along the way from receptionists to the nurse practitioner I saw, were highly efficient and pleasant. This is by no means the first time I have experienced outstanding service from Putneymead.

Visited in March 2025, Posted on 06 March 2025

Fantastic, timely care

I just wanted to say a personal thank you to all of those that have been involved in my care recently. I contacted the surgery on Monday with acute severe shoulder pain. The same day, I received a call from an empathetic duty doctor who prescribed analgesia and booked me an appointment next day. I saw an in-person GP on Tuesday who addressed my concerns fantastically well and was incredibly understanding, she and the physiotherapist managed to squeeze in an appointment and gave me reassurance and a management plan that day. I am all too aware of the pressures that face the NHS and cannot fault them for their care and accessibility. I am already feeling much better.

Visited in January 2025, Posted on 30 January 2025

Very Professional

Today I. had an eye exam due to my diabetes. I was seen by a Practioner and her trainee. As you know this test is to determine if my diabetes has caused damage to my eyes. A potentially stressful time on my first experience, but I was put at my ease immediately and felt they had all the time I needed whilst at the same time efficiently doing their job and providing the training aspect. I found this very professional, trainee included, and my experience of the procedure was made much easier because of it. Well done.

Visited in September 2024, Posted on 16 September 2024