About DoctorLink

Symptom Assessment

Doctorlink is based around a symtom checker which has been rigorously tested. It will take you through a series of questions, with more specfic questions tailored to you answers to help identify your problem.

Assessment Outcome

The outcome of your assessment will direct you to the recommended treatment, whether emergency care, GP, Nurse, out of hours service (111) or to self-care (Pharmacy - Over the counter medication). If it recommends self-care it will also provide you with more information about your likely diagnosis and information about how you can help yourself.

If the assessment outcome recommends an appointment with Putneymead, it will also give a recommended timeframe of between 2 hours and 1 week.

If we have an appointment immediately available within the timeframe you will be given the opportunity to directly book an appointment.

If we do not have any directly bookable appointments available then the practice will be emailed a summary of your assessment along with the recommended timeframe for an appointment. The practice will then contact you to either book an appointment or direct you to another suitable service.

If the triage service recommends an urgent appointment at a time the practice is closed, it will direct you towards 111 or another out-of-hours service.

Information Sharing

If you book an appointment with the practice through Doctorlink or the practice receives an email of your triage summary with a recommendation to offer an appointment, the summary will be added to your medical records.

If your online consultation outcome indicates that an appointment is required at Putneymead Group Medical Centre, you simply click on the request appointment link.

Further Information

Doctorlink Symptoms Assessment | Symptoms Checker | Online Consultation: - Video Guide  https://youtu.be/pxhWh7u2rDE

Or if you are experiencing any technical issues please contact by emailing support@doctorlink.com or visit the doctorlink website https://www.doctorlink.com/

You can even download the app:

Published: Jun 9, 2020