Putneymead FCP

Introduction- What is First Contact Practitioner?

First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist it gives the patient the best possible change of recovery and a smooth journey through the NHS MSK pathway.


Information- Who are We?

Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.


Information- How Can You See Us?

If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.


Information- Who are the Putneymead FCP Team

Will Bateman, Clinical Lead FCP

Will is the Clinical Lead for FCP at Surrey Physio, overseeing the whole South London area specifically Wandsworth and Lambeth where he is also the Clinical Lead for the AQP service. He also is the Head Physiotherapist at Whitgift School treating some of South London’s most promising young sportsman, as well as treating some elite-athletes privately which he has built up over the years. This includes professional footballers and potential Olympians! Will’s background is mainly in elite sport working at Premiership Football and Hockey Clubs as well as working in Australia with Professional Cricket.


Dan Heip, FCP

Dan was one of Surrey Physio’s first FCP’s in Wandsworth, and currently operates across two PCN’s, Battersea and West Wandsworth in Putney and Roehampton.


Dan is an MSK physiotherapist with a range of clinical experience working in private practices, treating athletes and working in leading hospitals in the NHS including St George’s Hospital. He is an Australian trained physiotherapist who completed his degree at the University of Sydney.


Jarryd Ferreira

Jarryd is a friendly and outgoing South African Portuguese Physiotherapist who’s been living in London for the past 3 years.  Jarryd has experience working in both Public and Private settings in South Africa, in a Central London NHS trust (based in a rehabilitation unit and the community), and at a private musculoskeletal practice in Central London before starting as a First Contact Practitioner with Surrey Physio. Outside of work, Jarryd enjoys travelling and exploring new places with friends, reading, hiking, and taking advantage of all the quirks that London life has to offer. 

Jarryd is currently split across three PCN's- West Wandsworth, PRIME and Nightingale. He also runs some of our AQP service out of Heathbridge in Putney, and was instrumental in setting that up quickly for our patients.


Key Contacts for Surrey Physio

Will Bateman- Clinical Lead FCP- will.bateman@nhs.net

Will is the Clinical Lead for FCP at Surrey Physio, overseeing the whole South London area specifically Wandworth and Lambeth where he is also the Clinical Lead for the AQP service.

Please contact Will if you have any clinical questions or feedback regarding FCP.


Luke Woodward- Business and FCP Lead- luke.woodward@nhs.net

Luke is the Surrey Physio Business Lead where he is instrumental in setting up new FCP services as well as being the central link between GP Practices and Surrey Physio. Please do contact Luke if you have any questions about the FCP service or feedback regarding our FCP’s